Odoo Adds Convenience to Paint Spray Equipment and Accessories Manufacturer

65%

Streamlined Operations

70%

Enhanced Precision

Project Overview

Uncanny Consulting LLPs set a new milestone in their service with Pittsburgh Spray Equipment. Our team of Odoo experts helped the brand embark on a digital transformation to overcome operational inefficiencies caused by fragmented systems and outdated processes. The brand relied heavily on Excel sheets for their core operations, resulting in miscommunication and data silos across departments. Additionally, the lack of a streamlined shipping pipeline and the inability to process Shopify sales orders created logistical bottlenecks. Our team, led by [Designation] Kalpesh, implemented a unified ERP solution, integrating CRM, sales, manufacturing, accounting, and purchasing into a single system. This transformation automated workflows, improving order processing and optimizing resource allocation for the brand.

Challenges & Problem Statement

1.

Manual & Time-consuming Processes

Pittsburgh Spray Equipment relied heavily on Excel sheets to manage critical business operations. This manual approach led to inefficiencies, data duplication, and increased errors, making it difficult to maintain accuracy and scalability.

2.

Fragmented Systems

The absence of an integrated system for CRM, Sales, Manufacturing, Purchase, and Accounting resulted in data silos and miscommunication. This lack of cohesion caused operational delays and inefficiencies, hindering overall business growth.

3.

No Shipping Pipeline

The company’s traditional shipping methods failed to keep up with market demands. Order fulfillment was slow without a structured shipping pipeline, leading to customer dissatisfaction and logistical challenges.

4.

Product Flow Management

Managing both physical and digital products with different requirements proved challenging. The absence of streamlined workflows affected inventory tracking, resource allocation, and operational efficiency, impacting overall business performance.

5.

Challenging Shopify Sales Processes

Sales orders from Shopify were not seamlessly integrated into their system. This disconnect led to manual order handling, processing delays, and inefficiencies in order fulfillment, which affected customer experience and revenue generation.

Solution Implementation

1.

CRM Implementation

A centralized CRM system was introduced to streamline lead management, customer interactions, and follow-ups. This improved visibility into customer data, enhanced sales forecasting, and ensured efficient communication.

  • Lead Management
  • Customer Communication
  • Sales Pipeline Management
  • Task Automation
  • Reporting & Analytics

2.

Sales Optimization

Shopify integration with the sales module automated order processing, eliminated manual entry errors, and improved overall sales. It further improved workflow efficiency, improving the rate of operations quickly.

  • Shopify Integration
  • Order Management
  • Customer Order Tracking
  • Discount & Pricing Automation
  • Sales Analytics

3.

Shipping Integration

Shipping was a significant problem for the paint manufacturers and needed to be resolved immediately. That’s where FedEx and UPS were integrated to optimize order fulfillment, automate shipping label generation, and enhance real-time tracking.

  • Carrier Integration
  • Shipping Rate Automation
  • Order Fulfillment Tracking
  • Shipping Label Generation
  • Returns Management

4.

Email Marketing and Automation

Emails were more than a primary source of communication for the brand. Our team implemented a structured email marketing framework to enhance customer engagement, automate campaigns, and improve retention.

  • Email Campaign Setup
  • Customer Segmentation
  • Automated Follow-ups
  • Newsletter Integration
  • Performance Analytics

5.

Point of Sale (PoS) Implementation

Point-of-sale systems play a crucial role in changing the way businesses operate, and we helped the spray firm with similar input. We introduced Odoo’s PoS module to streamline retail transactions and improve sales efficiency.

  • Retail Sales Management
  • Inventory Synchronization
  • Multi-Payment Support
  • Customer Loyalty Management
  • Sales Reporting

6.

Purchase Management Optimization

Managing the purchase of a store is as crucial as sales. That’s where our team introduced a purchase module to streamline procurement, supplier relationships, and cost tracking.

  • Purchase Order Management
  • Supplier Management
  • Quotation Requests
  • Supplier Price Lists
  • Vendor Bill Matching
  • Supplier Payment Management
  • Purchase Reporting

7.

Accounting & Financial Management

Accounting and finance make up a significant aspect of any business. Keeping the same in mind, we optimized financial operations to ensure compliance, accuracy, and transparency in business transactions.

  • Invoice Customization
  • Reconciliation Automation
  • Expense Tracking
  • Tax Management
  • Financial Reporting

8.

Custom Integrations & Enhancements

Custom integrations and enhancements are crucial in accelerating the rate of operations. To enhance efficiency across various departments, tailored integrations were implemented.

  • Payment Due Date Tracking
  • Stock Valuation
  • Incoming Sales Order Management
  • Vendor Price List Updates

Key Results

1.

Payout Report

Shopify payout issues were resolved, ensuring seamless and accurate financial transactions. Automated tracking and reconciliation reduced manual efforts, eliminating discrepancies and improving transparency in financial operations.

2.

Centralized Operations

A unified system now integrates CRM, Sales, Email Marketing, Point of Sale, Purchase, and Accounting. This eliminates data silos, improves collaboration, and streamlines workflows for enhanced business efficiency.

3.

Enhanced Precision

Automation and real-time data validation minimize sales, finance, and inventory errors. The accuracy boost enhances decision-making, reduces financial inconsistencies, and optimizes operational performance across all business functions.

4.

Seamless Expansion

The scalable system adapts effortlessly to Elecaas’s growth across the Middle East. Standardized processes ensure smooth operations, enabling expansion without disruptions or inefficiencies in supporting long-term business success.

5.

Actionable Intelligence

Comprehensive dashboards and real-time reports provide deep insights into sales, inventory, and financial performance. These insights empower strategic planning, data-driven decisions, and continuous process optimizations for sustained growth.

Challenges Faced During Implementation

1.

Shopify Implementation

Due to system limitations, processing sales orders in Shopify was inefficient, causing delays in order fulfillment. Additionally, Shopify payouts were not functioning correctly, leading to financial inconsistencies and reconciliation challenges.

2.

Version Migration

Migrating from Odoo version 13 to version 16 posed compatibility issues, data transfer complexities, and operational disruptions. Ensuring a seamless transition without affecting business continuity required meticulous planning and execution.

3.

User Adoption

The transition from manual processes to a fully integrated ERP system required extensive training. Employees needed to adapt to new workflows, automation, and digital tools to maximize efficiency and minimize errors.

4.

Localization

Customizing the ERP to align with Middle Eastern business regulations was crucial. Compliance with tax laws, language preferences, and region-specific financial reporting required tailored configurations for seamless operations and legal adherence.

Conclusion

Uncanny’s expertise and the features of Odoo ERP were perfect fit for Pittsburgh Spray to optimize their operations. Our team was able to remove manual inefficiencies, refined Shopify and shipping processes, and used automation to enhance precision for the brand. Together, Uncanny x Pittsburgh Spray look forward to effortless expansion for the future.

Words From our Clients

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Anonymous Detroit, Michigan

From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.

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Shubh Roy Sinha United Arab Emirates

They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.

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Sharad Mittal Redmond, Washington

I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.

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Steven Van Esch Eindhoven, Netherlands

Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.

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Rory Nightingale Arusha, Tanzania

Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.

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Patrick Harmon Pennsylvania, United States

We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.

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Eric Adams Antwerpen, Belgium

I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.

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Aadil Datta Dubai, United Arab Emirates

Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.

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Sam Kamel New Haven, Connecticut

I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.

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Oren Zalcman New York City, New York

Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.

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