UAE-based Electronic Components Manufacturer Streamlines Operations with Odoo Expertise

90%

Operational Efficiency

87.2%

Higher Sales

Project Overview

Running consistent manufacturing operations can be challenging, especially when businesses need to manage their overall workflow. One of Uncanny Consulting LLP's latest collaborations, Elecass, was also struggling similarly. As Odoo innovators, we helped the Dubai-based expert innovate their PCB solutions. Our team of experts contacted the brand with a vision to streamline operations across the Middle East. Our team of experts worked closely with Elecaas to implement a comprehensive ERP solution. By integrating Shopify, automating procurement, and optimizing financial workflows, we enhanced operational efficiency, enabling Elecaas to scale seamlessly while maintaining its commitment to delivering innovative solutions.

Challenges & Problem Statement

1.

Traditional Processes

The company relied heavily on Excel sheets to manage critical business operations. This led to inefficiencies, errors, and time-consuming workflows that slowed decision-making and impacted productivity.

2.

Operational Complexity

Handling a diverse portfolio of physical and digital products presented unique challenges. Tailored workflows, optimized resource allocation, and streamlined management were demanded to ensure smooth order fulfillment and inventory control.

3.

Fragmented Systems

The absence of a centralized ERP resulted in disconnected CRM, sales, manufacturing, purchasing, and accounting systems. It resulted in miscommunication, operational delays, and inefficiencies in managing business workflows.

4.

Scaling Issues

As Elecaas expanded across the Middle East, its existing systems could not accommodate the growing demands. This made it difficult to scale operations seamlessly while maintaining efficiency, accuracy, and service quality.

5.

Limited Visibility

Without real-time insights into critical business metrics, Elecaas struggled with data-driven decision-making, leading to inefficiencies in forecasting, financial planning, and overall strategic growth initiatives.

Solution Implementation

1.

CRM Module

Integrating a centralized CRM system streamlined customer interactions, lead tracking, and automated follow-ups, improving conversion rates and client engagement. The enhanced visibility into the sales pipeline ensured efficient management of customer relationships.

  • Centralized Customer Database
  • Lead Tracking & Scoring
  • Automated Follow-Ups
  • Real-Time Sales Pipeline Management
  • Customer Interaction Logs
  • Performance Analytics

2.

Sales Module

Automating order processing and integrating Shopify with the ERP system eliminated manual data entry, ensuring faster and more accurate transactions while enhancing customer experience.

  • Automated Quotation & Sales Order Management
  • Shopify Order Synchronization
  • Seamless Integration with Inventory & Accounting
  • Real-Time Order Tracking
  • Discount & Pricing Rules Automation
  • Customer Sales History Tracking

3.

Manufacturing Module

Optimized production planning and Bill of Materials (BoM) tracking ensured efficient workflow management, resource allocation, and quality control.

  • Bill of Materials (BoM) Creation & Tracking
  • Production Planning & Scheduling
  • Automated Work Orders
  • Inventory-Based Production Optimization
  • Quality Checks & Compliance Automation
  • Waste Reduction Strategies

4.

Purchase Module

A structured vendor management system, featuring automated purchase order processing and intelligent reordering rules, prevented stock shortages and streamlined procurement.

  • Vendor & Supplier Management
  • Automated Purchase Order Processing
  • Smart Reordering Rules Based on Inventory Levels
  • Supplier Price List Integration
  • Purchase Order Approval Workflows
  • Vendor Bill Matching & Payment Management

5.

Accounting Module

Multi-platform financial integration ensured accurate bookkeeping, real-time financial reporting, and automated tax calculations for seamless compliance.

  • Multi-Currency Support
  • Automated Tax Calculations & Compliance
  • Real-Time Financial Reporting & Analytics
  • Accounts Payable & Receivable Management
  • Budgeting & Expense Tracking
  • Bank Reconciliation & Payment Processing

6.

Shipping & Logistics Module

An advanced shipping pipeline was implemented to accelerate order fulfillment and enhance customer satisfaction with real-time tracking capabilities.

  • Carrier Integration for Seamless Shipping
  • Automated Label Generation
  • Real-Time Shipment Tracking
  • Multi-Warehouse Logistics Support
  • Order Fulfillment Optimization
  • Customer Notifications & Delivery Updates

7.

Custom Integrations

API-based integrations ensured seamless synchronization of Shopify orders and improved digital product management workflows, enhancing operational efficiency.

  • Shopify API Synchronization
  • Digital Product Workflow Automation
  • Third-Party Tool Integrations
  • Automated Data Sync Across Platforms
  • Custom Dashboard for Operational Insights
  • Workflow Optimization for Digital & Physical Products

Key Results

1.

Operational Efficiency

Automating previously manual procedures reduced administrative workloads by 90%, resulting in quicker workflows, more productivity, and more time for key business operations.

2.

Centralized Operations

A single platform connected CRM, Sales, Manufacturing, Purchase, and Accounting, removing data silos and boosting cross-departmental cooperation, resulting in smooth, end-to-end corporate processes with no unnecessary data entry or communication.

3.

Improved Accuracy

Automation and real-time data validation significantly decreased human mistakes in order processing, inventory tracking, and financial transactions, resulting in increased data integrity, improved compliance, and reduced operational risks.

4.

Scalability

The new system was created to help Elecaas expand throughout the Middle East. It enables seamless integration with new facilities, suppliers, and markets while maintaining efficiency and operational consistency.

5.

Real-time Insights

Comprehensive dashboards and reports provided actionable insights, enabling data-driven decision-making and improved forecasting. They also enabled efficient resource allocation, assuring ongoing corporate development and flexibility in a competitive market.

Challenges Faced During Implementation

1.

Complicated Needs

Management processes for both physical and digital items required considerable customization to ensure smooth operations, optimal resource allocation, and effective tracking of various inventories, order fulfillment, and digital product distribution.

2.

Data Migration

Transferring historical data from standalone systems and Excel to Odoo was challenging, as it required preserving data integrity, accuracy, and completeness. This required methodical migration methodologies, thorough validation, and data cleaning.

3.

Adoption by Users

It guaranteed seamless onboarding and minimized disturbance to everyday operations. Transitioning from manual procedures to an advanced ERP system necessitates intensive training, effective change management, and a user-friendly deployment approach.

4.

Location

To ensure seamless financial operations and legal compliance, the system must be modified to comply with Middle Eastern corporate regulations, including support for multiple currencies, tax legislation, compliance standards, and Arabic language support.

Conclusion

The implementation of Odoo transformed Elecaas’s operations, reducing manual tasks by 87.2%, enhancing accuracy, and centralizing key functions. The system enables seamless growth and data-driven decision-making across the Middle East, offering improved scalability and real-time insights.

Words From our Clients

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Anonymous Detroit, Michigan

From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.

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Shubh Roy Sinha United Arab Emirates

They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.

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Sharad Mittal Redmond, Washington

I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.

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Steven Van Esch Eindhoven, Netherlands

Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.

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Rory Nightingale Arusha, Tanzania

Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.

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Patrick Harmon Pennsylvania, United States

We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.

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Eric Adams Antwerpen, Belgium

I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.

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Aadil Datta Dubai, United Arab Emirates

Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.

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Sam Kamel New Haven, Connecticut

I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.

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Oren Zalcman New York City, New York

Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.

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