UAE’s Trusted Supplier Improves Reliability With Odoo Implementation.
92.5%
Increase in Purchase
88.5%
Increase in Efficiency
Project Overview
One of the leading suppliers of premium outdoor living and lifestyle products, Elite Horizon, based in the UAE, contacted Uncanny to streamline its operations. The premium supplier was facing problems with transparency in its operations. As one of the leading Odoo implementers globally, we helped streamline their logistics initiative by optimizing freight forwarding, warehousing, and customs clearance operations. Our team, led by Kalpesh, helped simplify complex supply chains to enhance cargo visibility and expedite cross-border logistics. Our digital clearing systems ensured smooth freight flow, decreased lead times, and provided excellent reliability to organizations across various sectors.
Challenges & Problem Statements
1.
No Dashboard
There was no centralized dashboard to efficiently monitor and manage their trade operations, leading to scattered processes, reduced visibility, and delays in promptly addressing critical supply chain issues.
2.
Purchase Order Flow
The absence of an organized purchase order pipeline made tracking, approving, and managing orders challenging. This resulted in operational bottlenecks and hindered the timely flow of goods and services.
3.
No Sales Record
Managing sales records was time-consuming without an integrated sales order system, and the lack of synchronization between storage, delivery, and packing processes resulted in frequent order fulfillment delays.
4.
Lack of Website
The client lacked a fully functional website, missing out on essential digital visibility, customer engagement opportunities, and streamlined online communication for showcasing their services and capturing potential business leads.
5.
Inconvenient Invoicing and Billing
There was no proper billing, invoicing, or payroll management system, resulting in financial discrepancies, manual errors, and significant delays in processing employee payments and client transactions.
Solution Implementation
1.
Sales Module
The Sales module streamlines order management with multi-warehouse integration, optimizes delivery routes, and automates bulk order imports. Custom reports enhanced packing accuracy, resulting in faster, error-free processing and improved customer satisfaction.
- Multi-Warehouse Selection in Sales Orders
- Faster Sales Processing & Reduced Manual Errors
- Client-to-Customer Distance Calculation App
- Bulk Import Sales Order Application
- Custom Delivery & Packing List Reports
- Enhanced Delivery Planning & Route Optimization
2.
Purchase Module
The Purchase module automated bulk order imports, provided detailed custom reporting, and established approval workflows for high-value orders. These improvements optimized procurement processes and added vital financial control mechanisms.
- Import Purchase Order Application
- Reduced Manual Workload
- Custom Purchase Order Reports
- Approval Workflow for High-Value Orders
- Streamlined Procurement Operations
- Improved Purchase Transparency & Accountability
3.
Inventory Module
The Inventory module provided a custom dashboard, real-time stock visibility with smart buttons, and multiple product image support. It also enabled multi-website product visibility, improving inventory control and product presentation.
- Custom Inventory Dashboard App
- Smart Button for On-Hand Quantity Checks
- Multiple Images for Product Listings
- Product Visibility Across Multiple Websites
- Real-Time Inventory Tracking
- Enhanced Warehouse Management Efficiency
4.
Website Module
The Website module delivered a fully customized online presence using HTML/CSS, WordPress, and CMS solutions. It improved user experience and ensured seamless integration with inventory and sales processes.
- Custom Website Design & Development
- HTML/CSS & WordPress Implementation
- Integration with Inventory & Sales Systems
- Improved User Experience
- Mobile-Responsive Design
- Streamlined Product Display & Navigation
5.
Accounting Module
The Accounting module automated invoicing, billing, and payroll. Custom financial reports and employee loan management ensured compliance, accuracy, and smooth handling of internal financial processes.
- Custom Invoice & Billing Reports
- Enhanced Compliance & Accuracy
- Employee Loan Management System
- Payroll Rule Implementation
- Automated Financial Workflows
- Streamlined Internal Accounting Processes
Key Results
1.
Website Delivered
The newly developed website provided a fully functional, user-friendly platform, integrating business operations seamlessly while enhancing visibility, supporting inventory management, and offering an engaging, responsive experience across all devices.
2.
All-in-One Platform
A comprehensive all-in-one platform unified CRM, Sales, Manufacturing, Purchase, and Accounting, streamlining processes, improving workflow visibility, enhancing decision-making capabilities, and driving overall operational efficiency across departments.
3.
Improved Accuracy
Automation and real-time data validation significantly reduced manual errors, ensuring transaction accuracy, maintaining reliable records, and providing consistent, error-free data flow for inventory, sales, and financial operations.
4.
Dashboard
The customized dashboard centralized operational monitoring, showcasing real-time inventory across multiple websites, improving visibility, accelerating decision-making, and providing a clear, organized view of essential business processes.
5.
Real-Time Insights
Advanced dashboards and reporting tools provide real-time insights, enabling faster decision-making, improved operational efficiency, accurate forecasting, and prompt responses to changing market conditions or internal requirements.
Challenges Faced During Implementation
1.
Complex Requirements
To meet complex client needs, we added a smart button for credit management, automated report generation, and ensured that uploaded attachments required confirmation before automatic archiving, streamlining processes during website development.
2.
Version Migration
We successfully migrated the entire project from version 16 to version 17, ensuring data integrity, improved system performance, compatibility with new features, and seamless transition without disrupting ongoing business operations.
3.
Performance Issue
During development, we addressed significant performance issues, particularly in the design and implementation phases, by optimizing load times, enhancing responsiveness, and ensuring a seamless, efficient user experience throughout the website.
4.
Manage Backlogs
We developed a custom module that enables the upload of multiple attachments, including essential fields such as Name, Expiry Date, and Expiry Status. This allows for better document management and the timely handling of critical backlogs.
Conclusion
Elite Horizon General Trading LLC relied on traditional operations. We streamlined their processes with a custom dashboard for informed decisions and efficient inventory management. Our tailored website enhanced customer communication and streamlined invoicing and accounting processes. Additionally, the dashboard displayed products across multiple sites, while custom purchase order reports addressed specific client needs, helping them overcome operational challenges effectively.
Words From our Clients
Anonymous Detroit, Michigan
From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.
Shubh Roy Sinha United Arab Emirates
They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.
Sharad Mittal Redmond, Washington
I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.
Steven Van Esch Eindhoven, Netherlands
Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.
Rory Nightingale Arusha, Tanzania
Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.
Patrick Harmon Pennsylvania, United States
We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.
Eric Adams Antwerpen, Belgium
I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.
Aadil Datta Dubai, United Arab Emirates
Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.
Sam Kamel New Haven, Connecticut
I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.
Oren Zalcman New York City, New York
Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.
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