Frequently Asked Questions

Absolutely. We take your privacy seriously. From the first conversation to the final delivery, your idea stays protected. We're also happy to sign an NDA so everything is formalized — even your project can be kept out of our portfolio if you prefer.

You do. It's your idea, your vision, and your investment — so you own 100% of it. We simply bring it to life. Once the project is completed and payments are settled, we hand over the full source code and documentation to you.

We've been serving global clients for over a decade and take pride in being trustworthy and professional. We always sign NDAs before project discussions begin, and internally, we limit access only to team members actively working on your project.

Yes, once project is completed and deployed to live server, Uncanny Consulting Services will deliver the complete source code of the application.

We implement strict internal controls — including access restrictions, encrypted storage, secure communication channels, and continuous staff training on data confidentiality. Your project is safe with us at every level.

Only if you give us permission. By default, your project remains private. If you'd prefer it stays out of our marketing materials or case studies, we're completely okay with that.

Think of the Discovery Phase as setting the stage for success. It's where we dive into your goals, understand your needs, and agree on how we'll move forward. This helps avoid surprises, keeps things on budget, and makes sure everyone’s aligned from day one.

If your project is long-term, likely to evolve, or requires flexibility, a dedicated team is the way to go. You get consistent support, faster turnaround, and the ability to adapt without having to start from scratch every time.

Not at all. Our developers are experienced and proactive — they won’t need hand-holding. They’ll check in with you when needed for approvals or feedback, but otherwise, they keep things moving smoothly on their own.

Don’t worry — we’ll step in to help even if the issue isn’t on our side. We’ll troubleshoot and guide you through the fix so your project stays on track.

Absolutely! We can arrange for our developers to work on-site with your team for a set period. You’ll just need to cover their travel, accommodation, visa, and per diem costs in addition to their usual fees.

Yes, we’ll share our holiday schedule at the start of our engagement and also give you a heads-up at least a week before any upcoming holidays.

We’ve got a solid transition process in place. Developers are required to give two months’ notice, during which we plan and execute a smooth handover — including knowledge transfer and access handback. They also sign an exit NDA to ensure confidentiality and protect your project.

Our developers work from India (GMT+5:30) and are available between 9 AM to 9 PM IST. If you need meetings during your time zone, that’s totally doable. For full-time overlap with your hours, we can arrange it for a small extra fee.

Absolutely. Our team logs daily updates in our internal system and sends you a weekly summary. You’ll also see regular updates on platforms like Basecamp, so you're always in the loop on what’s been done.

Yes, we offer part-time options for roles like Graphic Designers, UI/UX experts, or Project Managers. They’ll work a consistent 4-hour block each day, Monday through Friday.

Not immediately — we ask for notice as outlined in the contract, and termination isn’t allowed within the first month of engagement.

WordPress is one of the most popular and trusted platforms out there. It’s free, easy to use, highly customizable, and works for everything from simple blogs to complex business websites. Plus, its huge library of themes and plugins helps speed up development and gives you loads of flexibility.

Yes, WordPress is secure — especially when maintained properly. We follow best practices like using trusted plugins, keeping everything up to date, setting up firewalls, and backing up regularly to keep your site safe from threats.

A CMS lets you manage your website content without needing to know how to code. WordPress is one of the easiest platforms to use — perfect if you want to be in control of your content without relying on a developer every time.

1. It’s free and open-source. 2. Super user-friendly, even if you’re not tech-savvy. 3. You can fully customize themes and layouts. 4. Thousands of plugins make it easy to add new features. 5. Tons of free and paid themes to choose from. 6. SEO-friendly by design — helps your site rank better. 7. Easily integrates with third-party tools and services.

BuddyPress is a WordPress plugin that turns your site into a mini social network. It lets users create profiles, join groups, send private messages, get notifications, and more. It’s great for building communities or membership-based websites.

Yes! With WordPress Multisite, you can manage several websites from a single admin panel. It’s a great solution if you have multiple projects or brand sites and want to streamline management.

WooCommerce is a powerful WordPress plugin that lets you turn your website into a full-featured online store. You can sell both physical and digital products, manage orders and inventory, and offer a variety of payment options — all from within WordPress.

Absolutely. We can use popular plugins that allow you to add and manage content in multiple languages, so your site can reach a broader audience.

A visual builder is a drag-and-drop editor that lets you build and edit your website visually — no coding needed. You can add text, images, videos, and change layouts and colors easily.

Yes, there are thousands of themes available on sites like ThemeForest. We just need to make sure the theme is updated regularly and suits your business needs before purchasing or using it.

It depends on the design complexity and specific features you need. A basic 5-page site can be done in a week, but a more custom design might take 3–4 weeks or longer. We’ll give you a quote after understanding your exact needs.

Yes, we can use WooCommerce APIs to create a mobile app that connects directly to your store — so your customers can shop on the go.

Definitely! We’d start by reviewing your current site to understand the scope, then provide you with a detailed estimate based on the features and functionality you need in the app.

Yes, that’s one of the best things about WordPress. After launch, we’ll give you a walkthrough so you feel confident editing content, adding images, or updating pages on your own.

B2B (Business-to-Business) eCommerce is all about selling products or services to other businesses, while B2C (Business-to-Consumer) means selling directly to individual customers. The buying process, pricing, and features often differ based on the type of audience.

Yes, we do! We’ve built both product-based and service-based marketplaces. Whether you're thinking of something like Amazon or a platform for services, we can help bring it to life.

Our main focus is digital services, so we don’t offer product photography ourselves — but we can recommend some trusted branding and photography partners.

Absolutely. We work with platforms like Magento, WordPress, and Shopify to create fast, cost-effective template-based stores.

A custom design is built from scratch and tailored specifically to your brand, while a template is a ready-made design that we adapt to your needs. Both options are valid — it just depends on your goals, budget, and timeline.

Yes! All our websites are fully responsive, meaning they’ll work perfectly across phones, tablets, and desktops.

We can set up tax rules based on your business’s target region or country. If you already have tax guidelines, just share them with us. If not, we can help define default tax settings that make sense for your location.

We can integrate third-party shipping providers or set up flat-rate shipping if you manage it in-house. For payments, we’ve worked with PayPal, Stripe, Razorpay, PayTabs, CCAvenue, Payfort, and many more — just tell us your preference, and we’ll handle the integration.

Yes, we can integrate with your ERP. We’ll need the APIs for the modules you want to connect — once we have that, we can sync things up smoothly.

Yes, we’ve integrated platforms like QuickBooks and Sage, among others. If your system offers APIs, we can connect that too without a hitch.

Definitely. We’ve worked with CRMs and ERPs like Zoho, HubSpot, Microsoft Navision, Netsuite, and Odoo. Let us know which one you’re using, and we’ll check the integration scope for you.

You’ll get detailed sales and inventory reports by default. If you have specific reporting needs, we can create custom reports tailored to your business.

By default, we set up sites in English, but yes — we can make your site multilingual. Just let us know which languages you need, and we’ll handle it.

Yes, we can integrate your POS system with your online store for real-time inventory sync. We’ll just need access to your POS system and its APIs.

Absolutely! We design user-friendly admin dashboards so you can handle products, orders, inventory, and promotions easily. And if you ever need help or training, we’re just a message away.

Think of it as tailor-made software — built from scratch just for your business. No generic templates or pre-built systems. Whether it’s a dashboard, booking app, internal tool, or mobile application, everything is designed to fit your unique needs.

Open source means the code is publicly available, so we can modify and improve it however we need. As for frameworks, it really depends on your project, but popular and reliable ones include Laravel, Symfony (PHP), Spring Boot (Java), Django (Python), and for frontend or mobile — React, Angular, VueJS, and React Native are top picks.

Platform-based apps come with built-in features — kind of like a pre-furnished apartment. You just customize what’s already there. Custom apps, on the other hand, are like building a house from the ground up — everything is built to your specs. It takes more time and investment, but it’s fully yours and does exactly what you want.

It can cost more upfront, but it often saves money in the long run. You won’t be paying for unnecessary features or hitting roadblocks that require workarounds. Plus, custom software is easier to scale as your business grows.

Custom development works great for startups, CRM or ERP systems for mid-sized companies, service marketplaces, hospital management systems, reporting tools — basically, anything that needs to do something unique or complex.

Yes — and that’s one of its biggest advantages. We build in security from the start and stay on top of updates and patches to keep your data safe.

Absolutely. We can start with an MVP (Minimum Viable Product) — a lean version with just the core features — and then scale it step-by-step in future phases. It’s a smart way to manage cost while keeping the big picture in mind.

If off-the-shelf tools feel limiting, or you're constantly juggling multiple platforms to make things work — that’s a good sign it’s time for a custom solution. We can help you assess and figure out what makes the most sense.

Yes — 100%. Once we’ve completed the project and received the final payment, everything — the code, the files, the rights — belongs to you.

The cost really depends on what you want your app to do. Things like design, features, complexity, user roles, and third-party integrations all play a part. A simple app can be affordable, but the more features and polish you add, the more time and budget it will require. We’re happy to walk through your idea and give you an estimate.

Yes — your app will be designed to work smoothly across all compatible devices and screen sizes. We make sure it supports the latest versions of both iOS and Android, and we test it on different devices to ensure a consistent experience.

It depends on what your app needs to do. If it stores data, connects users, or requires real-time updates, then yes — a server will be needed. We’ll guide you through this based on your app’s functionality.

Timelines vary depending on how complex the app is. The good news is we can often build the iOS and Android versions at the same time, and we can also add more developers to speed things up if there’s a tight deadline.

Cross-platform apps (built with tools like Flutter or React Native) use one codebase to run on both iOS and Android — great for saving time and cost. Native apps are built separately for each platform, offering top performance and platform-specific features, but they take a bit longer and cost more.

In-app purchases let users buy things inside the app — like premium features, subscriptions, or digital goods. It’s a great way to offer your app for free while still generating revenue from upgrades or extras.

Absolutely. We can integrate Google Ads (or other ad networks) into your app so you can earn from ad impressions or clicks.

Google Play usually approves apps within an hour, while Apple takes about 2–3 days — sometimes quicker if everything is in order.

Yes! We can integrate popular gateways like PayPal, Stripe, Braintree, and others depending on what suits your needs and region.

We connect your app and website using APIs. This allows them to share and update data in real time, so your users get a consistent experience across platforms.

Organic SEO is all about helping your website show up naturally — without paying for ads — on search engines like Google or Bing. It involves strategies like keyword research, content optimization, and link building to get your site ranked higher so people can find you more easily. Think of it as building long-term visibility and trust with both users and search engines.

On-page SEO is everything you do on your website — like optimizing your content, titles, headings, and HTML to help search engines understand your pages. Off-page SEO is what happens outside your site — mainly getting other trustworthy websites to link to yours, which tells search engines your content is valuable. Both are important for strong search rankings.

A good rule of thumb is to target one or two main keywords per page. If you have more variations or related terms, you can create separate pages or sections to go deeper into those. The exact number really depends on your content, industry, and what your audience is searching for.

Yes, you do! Meta tags, especially meta descriptions, are little summaries of your web pages that show up in search results. While they don’t directly impact rankings, they do influence whether people click through to your site. A clear, catchy meta description can really improve your visibility.

Backlinks are links from other websites that point to yours — kind of like online votes of confidence. The more high-quality backlinks you have, the more search engines trust your site, which helps boost your rankings. Earning those links (called link building) is a key part of off-page SEO.

Broken links lead to dead ends (like 404 error pages), which frustrate users and make your site seem less reliable to search engines. Plus, they interrupt the flow of “link juice” — the value passed from one page to another — which can weaken your SEO performance. Regular link checks and cleanups help keep your site healthy.

- A dedicated team is a great fit if your project is long-term, evolving, or needs frequent updates. It works best when: - Your requirements are likely to change over time - You’re open to continuous development and research - Short-term goals or milestones can be set (especially with Agile or Waterfall methods) - You're okay with refining features over multiple iterations - You have time to collaborate with the team regularly and share your vision

Not at all. Our developers are proactive — they usually solve issues by consulting teammates, senior developers, or technical leads before reaching out to you. You won’t have to hand-hold them.

We do. If it's something within our control or access, we’ll jump in to fix it, often before you even notice. If it’s an area your internal team handles, we’ll guide you through resolving it — or take care of it, if we’re given access.

Yes, we can arrange that. Developers can travel and work with your local team, but travel, visa, accommodation, and daily expenses will need to be covered in addition to their monthly fee.

Definitely. We’ll share our public holiday schedule at the start of the engagement and always give you a heads-up at least a week in advance.

We handle transitions professionally. Developers must give a two-month notice. Once notice is given, we assign a replacement and start the handover process. The outgoing developer trains the new one, ensures a smooth handoff, and signs an exit NDA to maintain confidentiality.

Our standard working hours are between 9:00 AM and 9:00 PM IST (GMT+5:30). We're happy to accommodate your time zone for meetings. If you need the developer to work entirely in your time zone, we can make it happen — a small additional fee may apply for the adjustment.

Yes, you’ll always know what’s going on. We log daily work internally and share weekly reports with you. Plus, you'll get daily updates on tools like Basecamp outlining what’s been done and what’s coming next.

Absolutely! We offer part-time options for roles like UI/UX Designers, Graphic Designers, and Project Managers. They’ll work with you for 4 hours a day, every weekday.

Immediate termination isn’t possible. As per our agreement, you’ll need to give us notice within the timeline specified in the contract. And cancellation within the first month isn’t allowed.

Software Quality Assurance, or SQA, is all about making sure your software — whether it's a website, mobile app, or internal tool — works exactly as it should. Our job is to find bugs, glitches, or anything that might cause trouble for your users, and then suggest how to fix them. Think of us as your software’s health check team — making sure everything runs smoothly so you can focus on growing your business.

Yes, absolutely. With so many devices and screen sizes out there, we make sure your app looks great and performs well across both Android and iOS platforms. It's a must-have these days, and we treat it as a top priority.

Yes, we do. Our team uses tools like Selenium and Python to automate repetitive testing tasks — this helps catch issues faster and ensures more consistent results, especially for larger or more complex applications.

We usually begin testing once development reaches certain milestones. This way, we can follow standard testing practices like unit testing, integration testing, and smoke testing — ensuring quality without interrupting development.

Yes, we do. We follow industry-standard processes, including the full software testing life cycle. Our team works in sync with the development team using Agile methodology, with daily stand-ups and a dedicated QA team for each project.

Yes, we’ve successfully tested AR apps on both platforms. We've worked on two AR projects so far, and they're running great. So if you’ve got an AR idea, we’re ready for it!

Definitely. We've tested over 15 eCommerce projects across platforms like Magento 2.0, Shopify, and WooCommerce. Our team understands the ins and outs of online stores and ensures everything — from the cart to checkout — works perfectly.

Yes, we provide thorough regression testing. Whenever you make changes to a live project, we make sure those updates don’t accidentally break something else. It’s a key part of maintaining a stable and reliable product.

Of course! Before we begin testing, we’ll share a detailed test plan outlining how we’ll approach your project. We typically use tools like Jira to manage and track everything clearly.

Absolutely. No matter how skilled the developers are, mistakes can happen — it’s human nature. Testing helps us catch those errors early so that your users have the best possible experience.

Yes, we do. After your project goes live, we continue supporting it as per a defined maintenance plan. If you need new features or changes down the line (also known as Change Requests or CRs), we’re happy to take those on too — they’re billed based on the time and effort required.

Our maintenance services are pretty comprehensive. We cover everything from investigating issues, monitoring your infrastructure, and managing incidents, to providing technical support, fixing bugs, tracking issues, implementing new features, and even making design or flow updates based on your needs.

We’re available Monday to Friday, from 9:00 AM to 7:00 PM IST. While we don’t provide round-the-clock live support, you can raise issues anytime through our Help Desk portal — it’s open 24/7. We promise to acknowledge any reported issues within 24 working hours.

Absolutely! To provide a fixed-price quote, we’ll just need a detailed project scope or functional document from you. That helps us understand exactly what’s needed so we can quote accurately.

That’s great! Just fill out the inquiry form on our website, and one of our business consultants will get in touch with you within 12 hours to walk you through the next steps.

We start by designing the UI/UX and getting your approval. Then, our business analyst team documents every feature and functionality screen-by-screen. Once you approve that, it becomes the blueprint for development — and we commit to delivering exactly what’s in that scope.

You’ll have a dedicated point of contact — either a developer or project manager — and a clearly defined communication hierarchy. We’re available via email, WhatsApp, Skype, or phone, and since we operate in both Canada and India, you can expect a response within 12 hours.

Yes, absolutely. You will have 100% ownership of the source code.

Yes, we do. Depending on the technology and scope of work, we’ll tailor a support plan with the right team setup to give you the best value.

Our tech stack includes NodeJS, NestJS, ReactJS, React Native, Angular, PHP (Laravel, Cake, CodeIgniter), WordPress, WooCommerce, AWS Lambda, GCP, Swift, Java, Magento, Python, Figma, and Sketch.

Definitely. We can integrate your app with existing tools, websites, or CRMs — just let us know what you’re using.

Of course! We’re happy to collaborate with your in-house or external teams to ensure everything runs smoothly.

Yes, we have an in-house team of UI/UX designers who can craft modern, intuitive designs for web apps, mobile apps, logos, and more.

Sure thing! Just share the source files with us, and we’ll take it from there.

We’re familiar with GDPR and HL7 compliance standards. Based on your project requirements, we’ll ensure your solution meets all necessary regulations.

We use Git for version control and also share a copy of the source code with you regularly, so you’re always in the loop.

Yes, we offer SEO and social media marketing services to help grow your brand online.

Payments are made milestone-by-milestone — you pay only after each deliverable is completed and approved.

No problem at all — just reach out to us directly. We’d love to hear from you and answer any questions you have.

There are several popular JavaScript tools for web development. Frameworks like Angular and Vue.js offer a complete structure for building apps, while React is a flexible library that's great for building UI components. On the backend, Node.js is widely used — it’s a JavaScript runtime environment ideal for building APIs and server-side applications.

React Native is one of the most popular tools right now. It’s based on React and allows you to build mobile apps that work on Android, iOS, macOS, and more — all from a single codebase. It’s considered a hybrid-native framework because it gives a near-native experience with web technologies.

Yes, absolutely! Node.js and its frameworks make it easy to build powerful backend systems entirely in JavaScript.

React.js is a top choice — it’s widely adopted, flexible, and great for building modern, dynamic interfaces.

Yes, quite a few! Popular ones include Express.js, NestJS, and Sails.js — each serving different purposes depending on your app's complexity and structure.

Yes, we do! Our team has over 6 years of hands-on experience with various JavaScript frameworks and technologies.

React Native is one of the best for hybrid development. Flutter (by Google) is another great option — it uses Dart, not JavaScript, but it serves a similar purpose.

Yes! Express.js works really well for microservice architecture. Thanks to Node.js’s non-blocking I/O model, you can run multiple services on different ports and split your app into manageable components.

Definitely. Node.js is fully compatible with serverless architecture. It integrates well with platforms like AWS Lambda, Azure Functions, and Google Cloud Functions.

A strong combination would be React (for frontend), Node.js with NestJS (for backend), and GraphQL (for APIs). This stack is scalable, fast, and modern.

Node.js can be used for fintech apps, but for complex financial calculations, especially those involving floating-point arithmetic, it's better to use a language that handles numerical precision more robustly.

Node.js handles real-time data and persistent connections really well, which is ideal for multiplayer games. Its asynchronous nature and performance give it an edge for building scalable game servers.

NestJS is a great choice. It's built with TypeScript, offers a modular architecture, and supports scalable API development.

Some of the most used tools include Redux, MobX, Recoil, and React's built-in Hooks. Each offers different approaches to managing app state depending on complexity and scale.

An ERP, or Enterprise Resource Planning system, helps businesses manage and streamline their operations by bringing different departments—like finance, HR, sales, and inventory—into one central system. It ensures data flows smoothly between teams, improving efficiency, communication, and decision-making.

An Open-ERP system is built using open-source technology. That means you can access the source code, make changes, and customize it to suit your business needs—all without paying heavy license or subscription fees like you would with proprietary software.

Odoo is a powerful ERP solution used by businesses worldwide. It offers a suite of integrated business apps (known as Odoo apps) for everything from sales and CRM to accounting and warehouse management—all in one place.

- The main advantages of Odoo are as follows: - Centralized data - Boosts overall efficiency - More transparency in work - Robust warehouse management - Better customer-relationship management

Odoo consulting is all about helping businesses successfully implement and customize Odoo to match their unique workflows. Our team of Odoo experts ensures the system fits your goals and runs as efficiently as possible.

Our consultants take a deep dive into how your business operates. Based on that, we configure and fine-tune Odoo modules, build necessary customizations, and integrate them with other tools you're already using. The goal is to automate processes and reduce manual work.

Businesses of any size or industry can benefit. Whether you're a startup or a large enterprise, Odoo can be tailored to fit your specific requirements.

Odoo implementation is the process of setting up and deploying Odoo in your business. A successful implementation involves planning, module selection, configuration, and training—and that’s where a professional team like ours comes in.

With over a decade of experience, Uncanny knows what it takes to implement Odoo effectively. We ensure that the platform aligns perfectly with your business operations, and we’re here to adapt it as your needs evolve.

Odoo development involves building or customizing features and apps within the Odoo platform. Using Python and the Odoo framework, we create modules tailored to your business needs or extend existing ones.

Odoo integration connects your ERP system with other apps or services your business already uses—like accounting software, CRMs, or eCommerce platforms—making your workflows smoother and eliminating repetitive data entry.

If you're using multiple systems that don't talk to each other, Odoo integration helps sync them all up. That means more accurate data, less manual effort, and faster decision-making.

Improved workflow automation Real-time data access Fewer errors from manual entries Better customer experience More informed business decisions

Odoo migration is the process of moving your existing data to a new Odoo version or from another system into Odoo. It ensures your business doesn’t lose any important information during upgrades or platform changes.

The cost depends on how complex your current system is—like which modules you're using or how much custom code is involved. The best way to get an accurate quote is to contact us with your details.

Odoo support means helping you troubleshoot, configure, and update your Odoo system. Our goal is to keep your ERP running smoothly with minimal downtime.

We offer various support options—from basic functional support to more in-depth technical assistance—so you can choose what works best for your business.

With ongoing support, you’ll always have access to expert help, updates, and system optimizations. It keeps your ERP secure, up-to-date, and aligned with your evolving business needs.

Odoo training helps you and your team learn how to use the system effectively. Whether you’re managing it day-to-day or planning to customize it, training ensures you get the most out of Odoo.

Odoo training is ideal for business owners, managers, and developers who plan to use or manage the platform. It’s designed to suit various roles and skill levels.

We offer multiple options—online sessions, on-site workshops, or even self-paced courses—so you can pick what’s convenient for you.

Topics range from basic system navigation to module configuration, customization, and even app development, depending on your needs.

Yes, we offer beginner, intermediate, and advanced levels so you can start learning based on your current experience with Odoo.