Odoo Vs Zoho CRM
One of the most important aspects of improving your business is choosing a CRM (customer relationship management).Opting for a robust CRM platform will help you manage your clients easily. Odoo is an all-in-one business tool with several modules, whereas Zoho CRM is an operating system for businesses.
Odoo
Odoo is an all-in-one business tool with several modules for Human Resources, Manufacturing, Financial Management, Warehouse Management, and Project Management. One major thing that differentiates Odoo from other platforms is it is an open-source software. With this, users can create customized solutions for their respective businesses.
Odoo Enterprise has all the features that are in Odoo Community. The only difference is that Odoo Enterprise also has some additional customization features. One can make use of Odoo studio for creating a customized experience for your business.
This cloud-based Online Edition of Odoo ERP is specially designed for solving SME needs. Odoo has a dedicated app for carrying out every business function. With this, budding business owners can start from scratch by picking a few apps. They can add more applications as and when required.
Zoho CRM
Zoho CRM, earlier known as AdventNet was founded back in 1996. It was in 2009 when AventNet was renamed Zoho CRM and moved its focus to SaaS Services. Basically, Zoho CRM is a business software that offers a total of 30 apps for managing your organization. It is a cloud-based application power-packed with mobile-friendly features and applications.
Zoho CRM is one of the top-most cloud software companies that mainly allocates its budget to R&D projects. Presently, Zoho CRM is available in four versions such as CRM Plus, Standard, Professional, and Enterprise.
Difference Between Odoo and Zoho CRM
Pricing
Odoo follows an affordable pricing model that is manageable for SMEs. The starting cost of Odoo is around $25.00 per month per user. Odoo has various features like free updates, free trials, hosting, maintenance, and customer support.
Zoho CRM provides both free and paid versions that can be availed on a monthly or yearly basis. You can make the payment through any debit or credit card, bank or cheque transfer too. The Zoho CRM free edition works only if three people are using it. If the number of users increases, you will have to opt for the paid version.
Integrations
Odoo can integrate with various other Odoo products like sales, marketing, and inventory. Not only that, but it can also be integrated with Google Docs. With its API, you can connect with any software you want.
Zoho CRM can integrate a total of 400+ applications and extensions. Some of the popular integrated applications are Microsoft 365, Slack, Google Ads, Google G Suite, QuickBooks, Facebook, Xero, PandaDoc, etc.
Odoo Vs Zoho CRM
Odoo is a comprehensive business management software that manages each operation of your business. Zoho CRM on the other hand can manage only certain business operations like sales, accounting, CRM, and management areas. This software cannot perform any specific operations for small businesses. Whereas Odoo is capable of managing and customizing for small, medium and large-sized businesses.
Odoo has support from its community that helps it in various areas like development, add-ons and blogs. Zoho CRM lacks such support and is not able to meet all business needs. To help users to run their businesses, the Odoo community developed more than 25,500 applications. The Odoo community version is free of cost and is a perfect choice for small businesses. Zoho CRM comes at a subscription fee and is expensive when compared to the Odoo enterprise version.
CRM features |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Leads Management | |||
| Mange leads |
|
|
|
| Lead scoring |
|
|
|
| Deduplication |
|
|
|
| Sales Quotations |
|
|
|
| Leads Acquisition | |||
| Emails Integration |
|
|
|
| Contact Forms |
|
|
|
| Website Call-To-Action |
|
|
|
| Bulk import |
|
|
|
| Sales Pipeline | |||
| Manage opportunities |
|
|
|
| Pipeline Managemen |
|
|
|
| Filter Pipeline by Expected/ Closing Dates |
|
|
|
| Log Calls |
|
|
|
| Pre scripted/Automated Next Actions |
|
|
|
| Relationship management | |||
| Describe Companies * |
|
|
|
| Describe Contacts |
|
|
|
| Adding photos in Contacts |
|
|
|
| Multiple Contacts per Company |
|
|
|
Sales |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Quotations | |||
| Sales Quotations |
|
|
|
| Describe Pricelists |
|
|
|
| Create Quotation Templates |
|
|
|
| eSignature |
|
|
|
| Online Payment |
|
|
|
| Multiple unit of measure |
|
|
|
| Sales Order | |||
| Create Sales Orders |
|
|
|
| Invoice for sales |
|
|
|
| Enable Customer Portal |
|
|
|
| Shipping method Integration (Cost+Tracking) |
|
|
|
| Manage subscription |
|
|
|
Marketing |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Leads Generation | |||
| Mass Mailing |
|
|
|
| Online Lead Capture |
|
|
|
| Lead Tracking |
|
|
|
| Leads Nurturing | |||
| Conduct Events |
|
|
|
| Broadcast Surveys |
|
|
|
| Define blogs |
|
|
|
Reporting |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Reports |
|
|
|
| Activity Analysis |
|
|
|
| Pipeline Analysis |
|
|
|
| Sales Analysis |
|
|
|
| Invoice Analysis |
|
|
|
| Sales Forecasts |
|
|
|
| Commissions |
|
|
|
| Recurring Business |
|
|
|
| Report Engine | |||
| Dynamic Graphs |
|
|
|
| Dynamic Pivot Table |
|
|
|
| Customizable Dashboard |
|
|
|
Productivity & usability |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Productivity | |||
| VOIP Integration |
|
|
|
| Calendar Integration |
|
|
|
| Realtime Chat |
|
|
|
| Ability to Add Fields |
|
|
|
| Emails | |||
| Email Integration |
|
|
|
| Email Templates |
|
|
|
Usability |
Odoo
|
Zoho CRM |
|
|---|---|---|---|
| Full Web Interface |
|
|
|
| Mobile App |
|
|
|
| Multi-language |
|
|
|
| Interfaces | |||
| API |
|
|
|
| Apps Store |
|
|
|
