Italy-Headquartered ACME Racing Successfully Migrated from Odoo v16 to Odoo v18

100%

Clean Migration

3x

Better Lead & Order Traceability

Project Overview

ACME Racing, a European motorsport engineering company, approached Uncanny Consulting LLP to resolve growing operational issues in their Odoo v16 Online setup. Multiple Studio customizations, broken website automations, cluttered data, and the inability to trace leads and orders across different websites were slowing down their internal processes.

Uncanny executed a seamless migration from Odoo v16 to Odoo v18 on Odoo.sh and restructured key workflows, including website lead tagging, salesperson assignment, company-wise order sequencing, delivery date configuration, and contact cleanup, giving ACME Racing a stable and scalable ERP foundation.

The Key Operational Challenges

1.

Limitations of Odoo v16 Online with Heavy Studio Customization

ACME Racing’s previous setup contained multiple studio-built fields and alterations that created clutter, slowed performance, and increased the risk of breaking core workflows. Any attempt to remove or modify these fields could impact existing data.

2.

Poor Website-Level Traceability

With multiple websites running simultaneously, ACME Racing had no reliable way to identify where leads, contacts, or orders originated from. This made reporting difficult and created blind spots in customer journeys.

3.

No Automated Salesperson Assignment for Website Leads

Leads generated across websites required manual assignment, leading to delays, inconsistent follow-ups, and lost sales opportunities, especially with different regions and teams.

4.

Single Order Sequence Across Multiple Companies

Using a single global sequence for all companies was confusing and made it difficult to track orders by specific entity, website, or business line.

5.

Inaccurate Delivery Date Management

ACME Racing could not assign different delivery dates for various products within the same order. This limited their ability to manage logistics and customer expectations for multi-item orders.

6.

Broken ‘Contact Us’ forms

Multiple website contact forms were not functioning correctly, resulting in incomplete or unlinked customer records and affecting incoming inquiries.

7.

Unwanted or Duplicate Contacts Being Created

Contacts were auto-created without reference tags, making it impossible to determine which website they came from. This led to duplicate data, poor segmentation, and inefficient communication.

8.

Data Integrity Risks During Migration

Migrating from Odoo v16 Online to Odoo v18 on Odoo.sh required careful handling of studio customizations and historical data to avoid loss, corruption, or disruption to live operations.

Uncanny’s Structured Odoo Migration

1.

Pre-Migration Audit of v16 Online Setup

Conducted a full review of studio customizations, website configurations, data dependencies, and module-level impacts to plan a safe migration path.

2.

Extraction & Preparation of Existing Data

Prepared all master data, transaction history, website records, and custom fields for migration from Odoo v16 Online to Odoo v18 on Odoo.sh.

3.

Rebuilding Essential Studio Customizations

Identified Studio elements required for business continuity and rebuilt them using stable Odoo frameworks to avoid future breakages.

4.

Configuration of Website Lead Source Tagging

Set up automated tagging rules to correctly classify leads, contacts, and orders by originating a website.

5.

Set Up of Automated Salesperson Assignment

Configured rule-based assignment flows for leads generated from different websites or regions.

6.

Redesign of Order Sequences for Multi-Company Setup

Created company-specific and website-specific prefixes and sequences to support clear transaction identification.

7.

Delivery Date Workflow Configuration

Evaluated multiple apps, selected a stable solution, and configured item-level delivery date logic for complex orders.

8.

Correction of Malfunctioning Website Contact Forms

Reviewed, reconfigured, and tested all “Contact Us” forms to ensure accurate lead and contact creation.

9.

Cleanup of Redundant Studio Fields

Mapped dependencies, removed unused or unnecessary fields safely, and updated related views and models.

10.

Contact Deduplication & Source Tagging Setup

Cleaned duplicate and unwanted contact entries, and set rules for automatic source tagging for newly created website contacts.

11.

Post-Migration Validation & Testing

Executed module-wise testing for CRM, Sales, Inventory, Website, Contacts, and custom flows to ensure complete functional continuity.

12.

User Training & Handover

Provided walkthroughs for the new workflows, updated forms, redesigned sequences, and website lead assignment logic.

Key Results After Odoo Migration

1.

Key & Stable ERP for a Multi-Company Setup

The migration from Odoo v16 Online to Odoo v18 on Odoo.sh created a unified, stable system across ACME Racing and its multi-company setup, removing clutter and ensuring smooth day-to-day operations.

2.

Clear Lead and Order Source Traceability

Every lead, contact, and order can now be traced back to its originating website, improving reporting accuracy and giving teams complete visibility into their digital performance.

3.

Faster Sales Handling with Automated Assignment

Website-generated leads automatically route to the correct salesperson or region, reducing manual work and improving response times.

4.

Organized Order Tracking with Dedicated Sequences

Company- and website-specific order sequences now cleanly separate transactions, making it easier to track and manage orders across entities.

5.

Precise Delivery Date Management

Item-level delivery date configuration enables ACME Racing to plan complex motorsport part deliveries more accurately, preventing miscommunication and delays.

6.

Cleaner, High-Quality Contact Data

Duplicate and unwanted contacts were removed, and new contacts now come with automatic source tags, leading to better segmentation and cleaner customer records.

7.

Fully Functional Website Inquiry Flow

All ‘Contact Us’ forms across ACME’s websites now create correct, linked leads and contacts, ensuring no inquiries are lost.

Conclusion

ACME Racing’s transition from Odoo v16 Online to Odoo v18 on Odoo.sh was a structural reset. Uncanny removed the noise caused by past studio customizations, restored accuracy across websites, and rebuilt the workflows ACME depends on every day.The result is a cleaner, better-organized ERP environment that gives their teams the visibility and stability needed to support future growth in the motorsport industry.

For motorsport and automotive engineering companies looking to streamline operations, our comprehensive automotive Odoo solution further extends Odoo’s capabilities to handle parts management, manufacturing traceability, and dealer workflows.

Words From our Clients

Client Image

Oren Zalcman New York City, New York

Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.

Clutch review
Client Image

Patrick Harmon Pennsylvania, United States

We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.

Clutch review
Client Image

Sharad Mittal Redmond, Washington

I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.

Clutch review
Client Image

Anonymous Detroit, Michigan

From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.

Clutch review
Client Image

Shubh Roy Sinha United Arab Emirates

They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.

Clutch review
Client Image

Steven Van Esch Eindhoven, Netherlands

Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.

Clutch review
Client Image

Rory Nightingale Arusha, Tanzania

Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.

Clutch review
Client Image

Eric Adams Antwerpen, Belgium

I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.

Clutch review
Client Image

Aadil Datta Dubai, United Arab Emirates

Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.

Clutch review
Client Image

Sam Kamel New Haven, Connecticut

I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.

Clutch review

Related Case Studies

55%

Reduction In Operational Cost

60%

Efficient Dropshipping

US-Based Propel Bikes Transformed eBike Operations, Achieving 98% Process Accuracy with WooCommerce Odoo Integration

Propel Bikes streamlined its eBike operations by replacing scattered tools with a Odoo WooCommerce Integration, improving accuracy, reducing costs, and accelerating order handling.

Read More arrow

95%

Reduced Manual Fulfillment Steps

100%

Order Sync Across Online Channels

How Moyee Coffee Accelerated Food & Beverage Fulfillment by 90% Using Odoo ERP

Moyee Coffee cut out operational bottlenecks and sped up its F&B fulfillment by 90% after shifting to Odoo ERP. Faster orders, smoother workflows, and complete visibility—all in one place.

Read More arrow

90%

Accuracy in Daily Stock Planning

88.5%

Reduction in Order Handling Errors

Australia-Based OnItBurgers Transforms 100% of Its Restaurant Operations with Odoo F&B Automation

OnItBurgers completely shifted from manual chaos to a fully automated, Odoo-powered F&B workflow. Everything—from orders to inventory to kitchen operations—now runs faster, cleaner, and with zero guesswork.

Read More arrow