Shopify Maintenance and Support Services
Uncanny handles Shopify updates, performance issues, fixes, and platform changes, keeping your Shopify operations stable, reliable, and scalable.
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Challenges Our Shopify Maintenance & Support Addresses
As your business grows, Shopify operations become more complex. Our continuous maintenance and support ensure your store’s performance, integrations, and workflows keep pace with growth.
Store Performance Degrades with Complexity
As your business grows, site traffic increases, and performance gradually declines, affecting your customer experience.
Uncanny handles the growing traffic with continuous monitoring and optimizes your store to perform well under pressure.
Theme Updates Affect Existing Functionality
When you update the theme for your Shopify store, there is a higher likelihood that it will affect your existing functionality & workflows.
While updating your theme, our team thoroughly tests changes to ensure updates do not affect your online store operations.
Lack of Proactive Shopify Maintenance
Without ongoing maintenance, issues often surface when they start affecting your customers & operations.
We take a proactive approach to Shopify maintenance, identifying & resolving root causes before escalations occur.
Increasing Developer Dependence for Small Fixes
Sales, finance, inventory, and customer data stored in a fragmented system lead to unreliable reporting and slower decision-making.
Integrating Shopify with your scattered systems, leveraging our expertise, enables your teams to access consistent, real-time operational data.
Unclear Post-Launch Ownership
After launching your Shopify store, responsibility for ongoing updates, fixes, and improvements is often unclear.
Our team handles it with a structured approach, ensuring your Shopify store is consistently maintained.
Our Shopify Maintenance & Support Services
We follow a structured approach to Shopify maintenance that covers monitoring, fixes, updates, and ongoing improvements to your store.
Our Shopify maintenance experts monitor your store to identify performance, stability, and functionality issues before they affect your operations.
We manage Shopify theme and platform updates carefully to ensure changes are tested before it goes live.
Our experts optimize your Shopify store's performance to maintain responsiveness as traffic grows.
We resolve your Shopify store issues efficiently for faster checkouts and seamless order management.
We manage smoother Shopify integrations with third-party systems to ensure they work reliably together.
Need reliable Shopify maintenance for your growing store?
Let our team handle your ongoing Shopify Maintenance needs, while you focus on growing your business.
Ankit Gauri | Founder
Uncanny Consulting Services LLP
What Sets Uncanny Apart in Shopify Maintenance & Support?
Uncanny moves beyond just routine support tasks. We believe in taking ownership of your store’s performance, reliability, and ongoing evolution.
Our Real Shopify Results from Growing Businesses
These stories reflect our experience in keeping Shopify stores stable, addressing performance challenges, and managing operational complexities as businesses scale.
Industry Leaders Voicing Our Expertise
Perspectives of industry leaders based on their experience working with Uncanny.
5 /5
Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.
Oren Zalcman
New York City, New York
5 /5
We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.
Patrick Harmon
Pennsylvania, United States
5 /5
They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.
Shubh Roy Sinha
United Arab Emirates
5 /5
I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.
Sharad Mittal
Redmond, Washington
5 /5
From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.
Anonymous
Detroit, Michigan
5 /5
Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.
Steven Van Esch
Eindhoven, Netherlands
5 /5
Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.
Rory Nightingale
Arusha, Tanzania
5 /5
I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.
Eric Adams
Antwerpen, Belgium
5 /5
Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.
Aadil Datta
Dubai, United Arab Emirates
5 /5
I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.
Sam Kamel
New Haven, Connecticut
Frequently Asked Questions About Shopify Maintenance & Support
Answers to your common queries when evaluating Shopify maintenance and support partnerships.
We take clear ownership post-launch, managing your Shopify updates, fixes, monitoring, and improvements through a structured maintenance and governance approach.
We continuously monitor your store’s performance and stability, ensuring it remains responsive and reliable during traffic spikes and peak demand periods.
Your store performance is reviewed regularly through our monitoring and audits, with ongoing optimizations applied to maintain speed, responsiveness, and checkout efficiency.
Critical issues are addressed through defined SLAs and escalation processes to ensure timely response and minimal operational impact.
Yes. We manage integrations with third-party systems to ensure consistent data flow and your reliable store operations.
Our support model reduces the need for internal developers by efficiently handling routine fixes, investigations, and ongoing maintenance.
Ready for reliable hands to maintain your Shopify store?
Engage a Shopify maintenance partner to ensure reliable store operations, support, and long-term stability.
Ankit Gauri | Founder
Uncanny Consulting Services LLP