Italy-Headquartered ACME Racing Successfully Migrated from Odoo v16 to Odoo v18

100%
Clean Migration
3x
Better Lead & Order Traceability
Project Overview
ACME Racing, a European motorsport engineering company, approached Uncanny Consulting LLP to resolve growing operational issues in their Odoo v16 Online setup. Multiple Studio customizations, broken website automations, cluttered data, and the inability to trace leads and orders across different websites were slowing down their internal processes.
Uncanny executed a seamless migration from Odoo v16 to Odoo v18 on Odoo.sh and restructured key workflows, including website lead tagging, salesperson assignment, company-wise order sequencing, delivery date configuration, and contact cleanup, giving ACME Racing a stable and scalable ERP foundation.
The Key Operational Challenges
1.
Limitations of Odoo v16 Online with Heavy Studio Customization
ACME Racing’s previous setup contained multiple studio-built fields and alterations that created clutter, slowed performance, and increased the risk of breaking core workflows. Any attempt to remove or modify these fields could impact existing data.
2.
Poor Website-Level Traceability
With multiple websites running simultaneously, ACME Racing had no reliable way to identify where leads, contacts, or orders originated from. This made reporting difficult and created blind spots in customer journeys.
3.
No Automated Salesperson Assignment for Website Leads
Leads generated across websites required manual assignment, leading to delays, inconsistent follow-ups, and lost sales opportunities, especially with different regions and teams.
4.
Single Order Sequence Across Multiple Companies
Using a single global sequence for all companies was confusing and made it difficult to track orders by specific entity, website, or business line.
5.
Inaccurate Delivery Date Management
ACME Racing could not assign different delivery dates for various products within the same order. This limited their ability to manage logistics and customer expectations for multi-item orders.
6.
Broken ‘Contact Us’ forms
Multiple website contact forms were not functioning correctly, resulting in incomplete or unlinked customer records and affecting incoming inquiries.
7.
Unwanted or Duplicate Contacts Being Created
Contacts were auto-created without reference tags, making it impossible to determine which website they came from. This led to duplicate data, poor segmentation, and inefficient communication.
8.
Data Integrity Risks During Migration
Migrating from Odoo v16 Online to Odoo v18 on Odoo.sh required careful handling of studio customizations and historical data to avoid loss, corruption, or disruption to live operations.

Uncanny’s Structured Odoo Migration
1.
Pre-Migration Audit of v16 Online Setup
Conducted a full review of studio customizations, website configurations, data dependencies, and module-level impacts to plan a safe migration path.
2.
Extraction & Preparation of Existing Data
Prepared all master data, transaction history, website records, and custom fields for migration from Odoo v16 Online to Odoo v18 on Odoo.sh.
3.
Rebuilding Essential Studio Customizations
Identified Studio elements required for business continuity and rebuilt them using stable Odoo frameworks to avoid future breakages.
4.
Configuration of Website Lead Source Tagging
Set up automated tagging rules to correctly classify leads, contacts, and orders by originating a website.
5.
Set Up of Automated Salesperson Assignment
Configured rule-based assignment flows for leads generated from different websites or regions.
6.
Redesign of Order Sequences for Multi-Company Setup
Created company-specific and website-specific prefixes and sequences to support clear transaction identification.
7.
Delivery Date Workflow Configuration
Evaluated multiple apps, selected a stable solution, and configured item-level delivery date logic for complex orders.
8.
Correction of Malfunctioning Website Contact Forms
Reviewed, reconfigured, and tested all “Contact Us” forms to ensure accurate lead and contact creation.
9.
Cleanup of Redundant Studio Fields
Mapped dependencies, removed unused or unnecessary fields safely, and updated related views and models.
10.
Contact Deduplication & Source Tagging Setup
Cleaned duplicate and unwanted contact entries, and set rules for automatic source tagging for newly created website contacts.
11.
Post-Migration Validation & Testing
Executed module-wise testing for CRM, Sales, Inventory, Website, Contacts, and custom flows to ensure complete functional continuity.
12.
User Training & Handover
Provided walkthroughs for the new workflows, updated forms, redesigned sequences, and website lead assignment logic.
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Explore Odoo SolutionsKey Results After Odoo Migration
1.
Key & Stable ERP for a Multi-Company Setup
The migration from Odoo v16 Online to Odoo v18 on Odoo.sh created a unified, stable system across ACME Racing and its multi-company setup, removing clutter and ensuring smooth day-to-day operations.
2.
Clear Lead and Order Source Traceability
Every lead, contact, and order can now be traced back to its originating website, improving reporting accuracy and giving teams complete visibility into their digital performance.
3.
Faster Sales Handling with Automated Assignment
Website-generated leads automatically route to the correct salesperson or region, reducing manual work and improving response times.
4.
Organized Order Tracking with Dedicated Sequences
Company- and website-specific order sequences now cleanly separate transactions, making it easier to track and manage orders across entities.
5.
Precise Delivery Date Management
Item-level delivery date configuration enables ACME Racing to plan complex motorsport part deliveries more accurately, preventing miscommunication and delays.
6.
Cleaner, High-Quality Contact Data
Duplicate and unwanted contacts were removed, and new contacts now come with automatic source tags, leading to better segmentation and cleaner customer records.
7.
Fully Functional Website Inquiry Flow
All ‘Contact Us’ forms across ACME’s websites now create correct, linked leads and contacts, ensuring no inquiries are lost.
Conclusion
ACME Racing’s transition from Odoo v16 Online to Odoo v18 on Odoo.sh was a structural reset. Uncanny removed the noise caused by past studio customizations, restored accuracy across websites, and rebuilt the workflows ACME depends on every day.The result is a cleaner, better-organized ERP environment that gives their teams the visibility and stability needed to support future growth in the motorsport industry.
For motorsport and automotive engineering companies looking to streamline operations, our comprehensive automotive Odoo solution further extends Odoo’s capabilities to handle parts management, manufacturing traceability, and dealer workflows.
Words From our Clients

Oren Zalcman New York City, New York
Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.

Patrick Harmon Pennsylvania, United States
We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.

Sharad Mittal Redmond, Washington
I’d love to work with them again. The client's customer service team shaved off 10% of the time it took to issue product replacements by using the updated ERP. Uncanny Consulting Services LLP's team resolved issues between the new and old software, staying in touch with the client through Slack and Google Meet. They were responsive.

Anonymous Detroit, Michigan
From functional consulting to implementation, the team is highly experienced. Uncanny Consulting Services LLP successfully completed the module configuration and ERP implementation and taught the client how to use it according to their business workflow. The team pointed out necessary software upgrades, communicated precisely through Slack, and followed the best practices.

Shubh Roy Sinha United Arab Emirates
They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.

Steven Van Esch Eindhoven, Netherlands
Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.

Rory Nightingale Arusha, Tanzania
Their ability to provide personalized attention even to relatively mundane tasks is impressive. Thanks to the guidance of the Uncanny Consulting Services team, the company now has a clear path in terms of their hosting services. The company appreciated the team's communication skills during the project, which allowed them to provide personalized attention even for the most mundane of tasks.

Eric Adams Antwerpen, Belgium
I am very happy with their services and are looking forward working with them for many years to come. Thanks to Uncanny Consulting Services' work, bespoke developments were carried out much faster, resulting in going live earlier than expected. The client had extreme satisfaction. The client was very satisfied with the work that the team provided for them. They were able to deliver on all of their promises.

Aadil Datta Dubai, United Arab Emirates
Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.

Sam Kamel New Haven, Connecticut
I was impressed by their great mix of high-tech and high-touch service. Uncanny Consulting Services LLP successfully completed the project with a high success rate. The team exceeded all industry standards for payment security benchmarks and provided high-quality service. The team delivered the project on time and had proactive communication with the client.
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