Dubai-Based Zafco Replaces SAP with Odoo for 85% Efficient Operations

Zafco, an established brand in the Middle East, is often referred to as the largest tire distributor in the area. As one of the largest distributors, the brand has a massive warehouse to manage its production and distribution operations. Over the years, Zafco has developed strong relationships with customers across the Middle East, Indonesia, and Thailand, delivering high-quality service and customer satisfaction.

However, as the brand started to expand its global footprint, the existing ERP setup couldn’t keep up. In their previous workflow, SAP managed operations, but the cost of running it at such a massive scale and lower flexibility created friction for the brand. That’s when they reached out to the team at UncannyCS for a reliable, long-term solution to support their growth.

High ERP Maintenance Costs

Initially, Zafco relied on SAP to manage its day-to-day operations, but maintaining the architecture at a global scale proved very expensive. Besides, it was very rigid and difficult to modify according to business requirements.

Limited Flexibility for Custom Processes

Many workflows required initial adjustments, which were not supported by the existing setup. It made process improvements more time-consuming.

Lack of Direct Integration with External Systems

Key platforms such as tax authorities and logistics providers operated separately, forcing teams to manage information across multiple systems.

Time-Consuming Reporting Processes

Generating VAT reports, customer statements, and partner-related reports often required manual effort, making it harder to access information when needed.

Manual Payment Follow-Ups

Invoice reminders and partner statements were handled manually, increasing administrative workload and delaying customer communication.

Challenges in Inventory Transfers

Moving stock between locations while maintaining accurate lot tracking was not straightforward, especially when product substitutions were required.

Growing Complexity Across Operations

As the business expanded, managing finance, logistics, inventory, and compliance through disconnected processes became increasingly difficult.

Moving from SAP to Odoo

After auditing Zafco’s audit team’s workflow, we replaced SAP with Odoo to provide more flexibility within their existing systems. The new replacement was able to scale with the firm while removing the high-maintenance, complex operations of the past.

Connecting Odoo with ZATCA

A custom integration was developed between Odoo and ZATCA to support tax compliance requirements. The integration was built specifically around Zafco's needs while ensuring secure data exchange.

Integrating Logistics Platforms

Team Uncanny integrated Odoo with Go-Comet and Shipsy to align logistics with everyday workflows. With a new system in place, it became easier to track shipments, update records, and move data between systems without any hassle.

Automating Invoice Follow-Ups

A reminder system was introduced to automatically notify customers before and after invoice due dates. This reduced the need for manual follow-ups and helped standardize payment communication.

Improving Financial Reporting

Several reporting tools were developed, including VAT reports, customer statements, partner statements, and pricelist reports. These reports were designed around the information Zafco's teams regularly needed.

Simplifying Partner Statement Management

Partner statements could be generated in bulk and shared directly with customers, reducing the effort required to prepare and distribute financial documents.

Supporting Inventory Transfers with Lot Tracking

Additional functionality was added to handle product transfers between locations while maintaining accurate lot tracking. This gave teams greater flexibility when managing stock availability and substitutions.

Lower ERP Costs

By moving away from SAP, Zafco reduced the ongoing costs associated with licensing, maintenance, and future system development.

Faster Access to Business Information

Custom reports for VAT, customers, partners, and pricing made it easier for teams to access the information they needed without relying on manual compilation.

Better Visibility Across Logistics Operations

The integrations with Shipsy and Go-Comet brought shipment and tracking information closer to day-to-day operations, giving teams a clearer view of order movement.

Reduced Manual Follow-Ups

Automated invoice reminders helped standardize customer communication and reduced the time spent manually chasing overdue payments.

Improved Inventory Control

The new transfer process allowed products to move between locations with proper lot tracking, helping teams maintain accurate stock records and handle substitutions more effectively.

A More Connected Business System

With compliance, logistics, inventory, sales, and accounting working through Odoo, teams could manage critical business processes from a single platform instead of relying on disconnected tools and workflows.

For Zafco, moving from SAP to Odoo was more than switching to a more efficient platform. The firm needed a system that could support its operations at scale while streamlining daily operations. All of it, without adding extra cost or unnecessary complexity to their workflow. With team UncannCS, the brand realized that and much more.

Today, teams spend less time working across disconnected systems and more time focusing on core operations. With automated reporting, integrated logistics workflows, and greater cross-departmental flexibility, Zafco now has an ERP environment that is easier to manage and better equipped to support future business requirements.