Dubai-Based IGGT Global Improves Operational Efficiency by 95% with Odoo ERP
95%
Efficient Operations
90%
Faster Turnaround Times
Project Overview
IGGT Global is a family-owned company established in 2009 and headquartered in Dubai, specializing in business-to-business distribution of industrial supplies and services across 12 diverse market sectors. Operating from one of the world’s leading logistics hubs, the company serves clients across the Gulf, the Middle East, Central Asia, and Africa.
With a strong global footprint and long-standing partnerships with leading organizations, IGGT Global relies on a team of sourcing, engineering, and logistics specialists to deliver tailored solutions for complex requirements. As operations scaled across regions and industries, the team at IGGT reached out to Uncanny to help strengthen its global focus with Odoo implementation - we improved their digital strengths and operational foundations to support continued growth.
Before Odoo: The Key Operational Challenges
1.
Inaccurate Margin & Cost Calculations
Incorrect COGS values were being fetched in sales reports, leading to inaccurate margin calculations and unreliable financial insights for decision-making.
2.
VAT Reporting Inconsistencies
Discrepancies emerged when comparing VAT-inclusive and VAT-exclusive reports, leading to confusion and eroding confidence in financial data.
3.
Multi-Currency Reporting Errors
The multi-company, multi-currency setup resulted in incorrect totals across sales and margin reports, impacting cross-region financial visibility.
4.
Dashboard Data Reliability Issues
The Top Performing Orders dashboard returned incorrect data, and key report columns needed consolidation to support clearer, more actionable analysis.
5.
Sales Order Process Gaps
Standard Odoo reserve and unreserved sales order flows required customization, including additional fields and documentation, to align with internal processes.
6.
Communication & Clarification Challenges
Frequent follow-ups were needed to explain margin discrepancies and COGS calculations, slowing reporting cycles and increasing dependency on manual validation.
7.
Testing & Staging Instability
Bugs in cost calculations and report exports surfaced during testing, requiring multiple iterations to achieve stable, accurate outputs.
Solution- Uncanny’s Odoo Implementation
1.
Margin & COGS Corrections
Sales report logic was debugged by refining SQL and domain filters, ensuring accurate COGS values. Clear conditions for VAT and non-VAT scenarios were added to produce reliable margin calculations.
2.
Multi-Currency Conversion Enhancements
Correct currency conversion logic was implemented across sales orders and invoicing, resolving inconsistencies in multi-company, multi-currency reporting.
3.
Dashboard & Reporting Improvements
Custom columns were added, and aggregation logic was corrected to improve data accuracy. Multiple report columns were merged into a single, consolidated view to support clearer management analysis.
4.
Inventory Reserve & Unreserved Flow Optimization
Sales order reserve and unreserved workflows were enhanced with additional fields, structured documentation, and visual references. All changes were reviewed and approved by the client prior to deployment.
5.
Client Communication & Documentation
Detailed meeting minutes, follow-up documentation, and clarification notes were created, supported by regular review calls and demo sessions to ensure alignment at every stage.
6.
Testing & Quality Assurance
Multiple staging deployments were conducted to resolve bugs in calculations and exports, followed by final client validation before the production rollout.
Key Results After Odoo ERP Implementation
1.
Accurate Sales & Margin Reporting
Reliable COGS and margin reports were delivered, with clear comparisons between VAT-inclusive and VAT-exclusive scenarios.
2.
Stabilized Multi-Currency Financials
Correct currency conversion logic ensured accurate totals across multi-company and multi-currency environments.
3.
Actionable Management Dashboard
The Top Performing Orders dashboard now provides real-time KPIs, giving management clear visibility into sales performance.
4.
Improved Sales Order Process
Enhanced reserve and unreserved tracking, supported by clear documentation, reduced confusion, and improved process clarity.
5.
Stronger Client Communication
Structured MOMs, clarification documents, and regular demo sessions improved transparency, trust, and collaboration.
6.
Significant Time Savings
Reduced manual calculations and fewer reporting errors saved the client’s team substantial time and effort.
Conclusion
The Odoo ERP enhancements delivered for IGGT Global resolved critical reporting inaccuracies, process gaps, and communication challenges. By implementing accurate COGS and margin calculations, stabilizing multi-currency reporting, and enabling real-time KPI dashboards, the system now provides management with reliable and actionable insights.
Today, IGGT Global operates on a more transparent, efficient, and scalable ERP foundation. Reduced manual errors, improved data confidence, and streamlined workflows support informed decision-making and position the organization for sustained business growth.
Words From our Clients
Adam Ågerfalk, Owner Stockholm, Sweden
They understand our needs. Uncanny Consulting Services LLP has successfully delivered a website that aligns with the client's vision. The team manages the project well, utilizing various tools to ensure smooth execution and communication. Moreover, they always deliver on time and are willing to accommodate ad hoc tasks.
Ayush Singh, Digital Operations Manager Amsterdam, Netherlands
Uncanny Consulting Services LLP is very supportive and always delivers on time. Thanks to Uncanny Consulting Services LLP's work, the new website is more user-friendly and appealing than the previous platform, and internal teams, agents, and stores have provided positive feedback. Uncanny Consulting Services LLP has structured, professional, and flexible project management.
Maher Mansour, Chief Digital Officer Barcelona, Spain
Everyone from upper management to the developers is dedicated to making things work for the client. Uncanny Consulting Services LLP's work has improved the client's operational efficiency by optimizing functions that caused bottlenecks. The team is dedicated, going the extra mile to deliver solutions that align with the client's needs and best practices. The team also communicates clearly.
Ash Halai, Owner London, United Kingdom
They worked closely with our team to ensure we were comfortable and confident using Odoo. The team saved the client 10-15 hours weekly and reduced software subscription costs. Uncanny Consulting Services' work improved the client's operational efficiency, inventory tracking, and production processes. The team completed deliverables on time and kept the client informed.
Steve Mikrut, Owner Las vegas, USA
Uncanny Consulting Services LLP’s combination of technical expertise and e-commerce consulting stood out. Uncanny Consulting Services LLP transformed the client's website with a clean and professional design, improved product organization, mobile usability, loading speed, and overall shopping experience. The team had excellent project management, clear communication, and was highly responsive.
Robert Lin - CEO Singapore, Singapore
The responsiveness from your team seems good now and work is flowing. Thank you very much.
Oren Zalcman New York City, New York
Their service was excellent. The client was pleased with the outcome of the collaboration. Uncanny Consulting Services LLP ensured a seamless customer experience through timely execution and effective communication. They were also responsive to the client's needs, and the quality of their outputs was commendable.
Patrick Harmon Pennsylvania, United States
We admire their willingness to serve customers like us. Uncanny Consulting Services LLP helped the client fulfill orders more efficiently. They have provided a great workflow with clear communication. Moreover, they were highly praised for their willingness to serve their client with eagerness.
Shubh Roy Sinha United Arab Emirates
They’re good with sales purchases and accounting modules. The client has been exceedingly satisfied with Uncanny Consulting Services LLP’s high-quality results. The team is great with modifications, and they’ve helped the client save a lot of money. Also, they’re responsive and available partners. They communicate effectively through various channels.
Steven Van Esch Eindhoven, Netherlands
Every aspect of production has improved with their system. Uncanny Consulting Services LLP’s efforts have brought less pressure and more clarity to both internal and external stakeholders. The team is very skilled and professional using Trello to manage tasks and keep everything updated. They’re responsive and transparent in their communication.
Aadil Datta Dubai, United Arab Emirates
Absolutely nothing was deemed impossible. Uncanny Consulting Services LLP has customized precisely what the client needs. They communicate effectively through WhatsApp, consistently deliver on time, and are very responsive to urgent requests. Moreover, they accommodate all the client's requests without using ready-made solutions.
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